Frequently Asked Questions
Everything you need to know about your Furlife shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Furlife ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during checkout.
How should I care for my Furlife garments?
To maintain the quality of your apparel, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of each piece.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.